How I Built A $300,000-A-Day Ice Cream Empire Called Van Leeuwen

CNBC Make It

CNBC Make It

12 min, 2 sec

Van Leeuwen Ice Cream evolved from a single repurposed post office truck to a national brand with nearly 50 scoop shops and products in almost 10,000 stores.

Summary

  • Ben Van Leeuwen and co-founders started with a $60,000 truck, serving high-quality ice cream in NYC.
  • Initially struggled to raise funds but grew through reinvestment, eventually hitting $1 million in revenue.
  • Strategic partnerships, like with Whole Foods, and an emphasis on quality and branding fueled their expansion.
  • The company secured substantial investments leading to new scoop shops, product lines, and a rebranding effort.
  • Innovative flavors helped in marketing, and they plan to continue growing domestically and internationally.

Chapter 1

Humble Beginnings and Business Vision

0:04 - 1 min, 20 sec

Ben Van Leeuwen, Pete Van Leeuwen, and Laura O'Neill started their ice cream business with a vision for high-quality, artisanal products.

Ben Van Leeuwen, Pete Van Leeuwen, and Laura O'Neill started their ice cream business with a vision for high-quality, artisanal products.

  • Sold 300 scoops on their first day in 2008, now serve over 40,000 customers on busy summer days.
  • Focused on simple, high-quality ingredients like fat egg yolk, cream, and exotic flavors.
  • Started with a single repurposed post office truck serving streets of New York City.

Chapter 2

Founding Story and Initial Challenges

1:24 - 2 min, 38 sec

Ben Van Leeuwen's journey began with driving a Good Humor ice cream truck and evolved into crafting a business plan inspired by high-quality ingredients.

Ben Van Leeuwen's journey began with driving a Good Humor ice cream truck and evolved into crafting a business plan inspired by high-quality ingredients.

  • Ben's early interest in business and ice cream led to the creation of Van Leeuwen Ice Cream.
  • Developed first flavors in a shared Greenpoint apartment, with many trials to perfect the recipes.
  • Struggled to raise initial capital but managed to start the business with $60,000.

Chapter 3

Launching the Business with Limited Funds

4:02 - 1 min, 57 sec

Van Leeuwen Ice Cream began operations by outsourcing production and focusing on branding and location.

Van Leeuwen Ice Cream began operations by outsourcing production and focusing on branding and location.

  • Started with a small factory in upstate New York and retrofitted an eBay truck for sales.
  • Created a strong brand aesthetic with a unique logo and flavor illustrations.
  • Secured a permit, overcame challenges in finding the right location, and established a solid customer base.

Chapter 4

Early Success and Expansion

5:59 - 2 min, 1 sec

After a successful start, Van Leeuwen quickly expanded with more trucks and eventually a brick-and-mortar store.

After a successful start, Van Leeuwen quickly expanded with more trucks and eventually a brick-and-mortar store.

  • Gained presence in Whole Foods within three months and operated three trucks by end of first summer.
  • Opened first scoop shop in Brooklyn, which led to a shift away from trucks to stores.
  • Continued to grow with new flavors, increased prices, and maintained a focus on quality.

Chapter 5

Scaling Up and Raising Funds

8:00 - 1 min, 56 sec

Van Leeuwen secured investment to fuel growth, opened more scoop shops, and overhauled their brand identity.

Van Leeuwen secured investment to fuel growth, opened more scoop shops, and overhauled their brand identity.

  • Raised $3.9 million from Strand Equity Partners in 2018, expanding the brand and corporate team.
  • Pentagram refreshed pint designs, aligning with the company's ethos and philosophy.
  • A $18.7 million funding round in 2020 supported further expansion and production.

Chapter 6

Innovative Marketing and Continued Growth

9:56 - 1 min, 17 sec

Van Leeuwen employs innovative flavors and strategic marketing to expand brand awareness without traditional advertising.

Van Leeuwen employs innovative flavors and strategic marketing to expand brand awareness without traditional advertising.

  • Introduced unique flavors like mac and cheese or ranch, which doubled as marketing tools.
  • Most popular flavors include Honeycomb and brown sugar cookie dough chunk.
  • Developed new products like ice cream sandwiches and expanded the team significantly.

Chapter 7

Establishing a National Presence

11:14 - 42 sec

Van Leeuwen has established nearly 50 scoop shops and is available in thousands of grocery stores nationwide.

Van Leeuwen has established nearly 50 scoop shops and is available in thousands of grocery stores nationwide.

  • Operates nearly 50 scoop shops and available in almost 10,000 grocery stores, including Whole Foods and Walmart.
  • Can generate up to $300,000 in revenue on a good day and serves tens of thousands of customers daily.
  • Plans include opening more scoop shops in the US and the first international location in Singapore.

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