Natalia introduces the topic of emotional intelligence and sets the stage for her discussion.

• Natalia announces her intention to speak about emotional intelligence and how she applies it in her life.
• She recalls being labeled as angry and stubborn as a child, which influenced her self-image.

Natalia reflects on the long-term effects of labels and introduces the basic emotions.

• She warns against parents labeling their children without truly knowing them, as it may lead to self-fulfilling beliefs.
• Natalia references a Disney movie that illustrates the basic emotions: fear, sadness, anger, disgust, and joy.

Natalia shares a personal story about dealing with the loss of her iPod and the emotions that followed.

• She emphasizes the importance of acknowledging and not being dominated by our emotions.
• Natalia describes her process of dealing with shock and grief after her iPod broke due to an accident.

Natalia offers strategies to cope with negative emotions, including isolation, breathing techniques, and seeking comfort.

• She explains the physical symptoms of emotions and the importance of not acting out or blaming others.
• Natalia shares a breathing exercise to help return to a normal rhythm and regain mental clarity.

Natalia discusses learning from mistakes and dealing with daily annoyances, particularly with her brother.

• She stresses the importance of accepting responsibility and realizing that not everything is within our control.
• Natalia talks about changing her perspective on her brother's teasing, which improved their relationship.

Natalia talks about empathy and the importance of understanding and respecting others' feelings and personal space.

• She recounts giving space to a friend who was having a bad day and the benefits of not taking things personally.
• Natalia advises on being patient with others who may be dealing with personal problems.

Natalia shares her experience with exam anxiety and how positive expectations helped her cope with stress.

• She describes how fear of poor exam results caused her distress and how changing her mindset improved her anxiety.
• Natalia encourages expecting the best outcome as a strategy to maintain happiness.

Natalia concludes by emphasizing the importance of a positive outlook and gratitude in managing emotions.

• She encourages parents not to overwhelm children with information they cannot process.
• Natalia highlights the value of looking at problems optimistically and maintaining a list of things to be grateful for.

Natalia ends her talk with a final tip on self-awareness, followed by applause from the audience.

• She offers the last tip on getting to know oneself and assures the listeners that they will like themselves.
• Natalia's talk concludes with an encouraging message and applause from the audience.