Peter J. Redding welcomes professional coaches, aspiring coaches, and those curious about coaching.

• Redding greets the audience, offering good morning, afternoon, and evening to accommodate viewers from different time zones.
• He acknowledges professional coaches, those who want to become professional coaches, and individuals curious about professional coaching.

Redding introduces the PCC markers, focusing on ethical practice and coaching mindset.

• He explains the first two ICF PCC markers, with the first competency being ethical practice and the second being coaching mindset.
• Redding details that assessors look for coaches aligning with the ICF code of ethics and maintaining the role of a coach consistently.

Redding dives into the nuances of ethical practice in coaching.

• He explains the significance of aligning coaching practice with the ICF code of ethics and addressing any ethical concerns appropriately.
• Redding emphasizes the importance of staying within the coaching role throughout the entire session to avoid violating competency number one.

Discussion on coaching mindset and the associated indicator markers.

• Redding introduces the concept of indicator markers that borrow from other competencies and are observable during a session.
• He shares examples of how a coach might acknowledge a client's unique talents and supports the client's expression of feelings, perceptions, and concerns.

Redding talks about the role of curiosity and customization in coaching.

• He stresses that coaches should naturally be curious beings and that their questions should align with the client's agenda.
• Redding provides examples of customized questions that incorporate what the coach has learned about the client.

The chapter focuses on how coaches can share their observations and invite client exploration.

• Redding explains how coaches can share observations, intuitions, comments, thoughts, or feelings without attachment.
• He demonstrates how to phrase statements and questions to invite the clients to explore these observations further.

Redding concludes the session and previews the next topic.

• He wraps up the session by summarizing what was covered and encouraging coaches to apply the principles discussed.
• Redding previews the next session, which will delve into competency number three: establishes and maintains agreements.