Series #3 - Episode 4: ICF PCC Marker 4 - Cultivates Trust & Safety

A detailed examination of ICF's PCC marker number four, focusing on the importance of cultivating trust and safety in the coaching relationship.

Summary

  • Peter Redding, a seasoned coach with 25 years of experience, discusses the ICF's PCC marker number four, which is about cultivating trust and safety.
  • Four PCC markers are attached to this competency, emphasizing the coach's role in acknowledging and respecting the client's talents and insights.
  • Peter emphasizes the importance of creating a safe space for clients to express their feelings, perceptions, and concerns without judgment or interference.
  • He also discusses how a coach should handle situations where a client is displaying strong emotions, such as crying, by providing support without trying to change their state.
  • The session includes interactive elements, with Peter addressing questions from live participants and offering guidance on how to maintain trust throughout the coaching process.

Chapter 1

Introduction

0:13 - 1 min, 17 sec

Peter Redding introduces the session, directed at both experienced and aspiring professional coaches, focusing on ICF's PCC marker 4.

Peter Redding introduces the session, directed at both experienced and aspiring professional coaches, focusing on ICF's PCC marker 4.

  • Peter Redding welcomes professional coaches and those aspiring to become coaches to the session.
  • The series aims to provide insights into ICF's PCC markers, with this session focusing on marker number four.
  • Redding shares his extensive experience as a coach and invites participants to engage actively through live comments or post-session questions.

Chapter 2

Overview of ICF PCC Markers and Competency 4

1:41 - 1 min, 41 sec

Peter Redding discusses the background of the ICF PCC markers and delves into the specifics of competency number four.

Peter Redding discusses the background of the ICF PCC markers and delves into the specifics of competency number four.

  • Series three of the coaching mastery series is dedicated to the ICF PCC markers.
  • This episode elaborates on competency number four, which is about cultivating trust and safety.
  • Redding outlines the four PCC markers associated with this competency and provides a background on the importance of ethical practices and maintaining a coaching mindset.

Chapter 3

PCC Marker 4.1: Acknowledging Client's Unique Talents

3:31 - 6 min, 10 sec

The session explores PCC marker 4.1, which focuses on the coach's acknowledgment and respect for the client's unique talents and insights.

The session explores PCC marker 4.1, which focuses on the coach's acknowledgment and respect for the client's unique talents and insights.

  • Marker 4.1 is a key aspect that, if demonstrated, earns the coach double credit during an assessment.
  • The coach must acknowledge and respect the client's unique talents, insights, and work in the coaching process, emphasizing a client-centered approach.
  • Redding illustrates what this would sound like in a coaching session, using examples of both what to do and what not to do.

Chapter 4

PCC Marker 4.2: Showing Support, Empathy, or Concern

17:16 - 5 min, 59 sec

A look into PCC marker 4.2, where the coach shows support, empathy, or concern for the client.

A look into PCC marker 4.2, where the coach shows support, empathy, or concern for the client.

  • Peter discusses the importance of showing genuine support, empathy, or concern for the client without overdoing it or joining them in their issues.
  • He explains what it would sound like to show support or empathy in a coaching session, encouraging the coach to have an authentic approach.
  • Redding also highlights the benefit for the client in feeling supported and understood by their coach.

Chapter 5

PCC Marker 4.3: Acknowledging Client's Expression

35:12 - 21 min, 55 sec

Analysis of PCC marker 4.3, which is about acknowledging and supporting the client's expression of feelings, perceptions, concerns, beliefs, or suggestions.

Analysis of PCC marker 4.3, which is about acknowledging and supporting the client's expression of feelings, perceptions, concerns, beliefs, or suggestions.

  • Marker 4.3 entails the coach's responsibility to acknowledge and support the client's expression of their inner experiences.
  • Redding talks about creating an environment where the client feels safe to express a wide range of emotions and thoughts.
  • The session covers examples and clarifies what a coach's appropriate response should sound like.

Chapter 6

PCC Marker 4.4: Partnering and Accepting Client's Response

57:06 - 6 min, 26 sec

Discussion of PCC marker 4.4, which involves the coach partnering with the client and accepting their responses to the coach's contributions.

Discussion of PCC marker 4.4, which involves the coach partnering with the client and accepting their responses to the coach's contributions.

  • Marker 4.4 focuses on the coach's role in partnering with the client by inviting them to respond to the coach's contributions and accepting their responses.
  • Redding emphasizes the need for the coach to be non-attached to their own contributions and to respect the client's autonomy in choosing what to accept.
  • A coach's contributions can include observations, intuitions, and reflections, but should never be directives or advice.

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