Series #3 - Episode 4: ICF PCC Marker 4 - Cultivates Trust & Safety
Coach For Life - Exploring Coaching Mastery
63 min, 33 sec
A detailed examination of ICF's PCC marker number four, focusing on the importance of cultivating trust and safety in the coaching relationship.
Summary
- Peter Redding, a seasoned coach with 25 years of experience, discusses the ICF's PCC marker number four, which is about cultivating trust and safety.
- Four PCC markers are attached to this competency, emphasizing the coach's role in acknowledging and respecting the client's talents and insights.
- Peter emphasizes the importance of creating a safe space for clients to express their feelings, perceptions, and concerns without judgment or interference.
- He also discusses how a coach should handle situations where a client is displaying strong emotions, such as crying, by providing support without trying to change their state.
- The session includes interactive elements, with Peter addressing questions from live participants and offering guidance on how to maintain trust throughout the coaching process.
Chapter 1
Peter Redding introduces the session, directed at both experienced and aspiring professional coaches, focusing on ICF's PCC marker 4.
- Peter Redding welcomes professional coaches and those aspiring to become coaches to the session.
- The series aims to provide insights into ICF's PCC markers, with this session focusing on marker number four.
- Redding shares his extensive experience as a coach and invites participants to engage actively through live comments or post-session questions.
Chapter 2
Peter Redding discusses the background of the ICF PCC markers and delves into the specifics of competency number four.
- Series three of the coaching mastery series is dedicated to the ICF PCC markers.
- This episode elaborates on competency number four, which is about cultivating trust and safety.
- Redding outlines the four PCC markers associated with this competency and provides a background on the importance of ethical practices and maintaining a coaching mindset.
Chapter 3
The session explores PCC marker 4.1, which focuses on the coach's acknowledgment and respect for the client's unique talents and insights.
- Marker 4.1 is a key aspect that, if demonstrated, earns the coach double credit during an assessment.
- The coach must acknowledge and respect the client's unique talents, insights, and work in the coaching process, emphasizing a client-centered approach.
- Redding illustrates what this would sound like in a coaching session, using examples of both what to do and what not to do.
Chapter 4
A look into PCC marker 4.2, where the coach shows support, empathy, or concern for the client.
- Peter discusses the importance of showing genuine support, empathy, or concern for the client without overdoing it or joining them in their issues.
- He explains what it would sound like to show support or empathy in a coaching session, encouraging the coach to have an authentic approach.
- Redding also highlights the benefit for the client in feeling supported and understood by their coach.
Chapter 5
Analysis of PCC marker 4.3, which is about acknowledging and supporting the client's expression of feelings, perceptions, concerns, beliefs, or suggestions.
- Marker 4.3 entails the coach's responsibility to acknowledge and support the client's expression of their inner experiences.
- Redding talks about creating an environment where the client feels safe to express a wide range of emotions and thoughts.
- The session covers examples and clarifies what a coach's appropriate response should sound like.
Chapter 6
Discussion of PCC marker 4.4, which involves the coach partnering with the client and accepting their responses to the coach's contributions.
- Marker 4.4 focuses on the coach's role in partnering with the client by inviting them to respond to the coach's contributions and accepting their responses.
- Redding emphasizes the need for the coach to be non-attached to their own contributions and to respect the client's autonomy in choosing what to accept.
- A coach's contributions can include observations, intuitions, and reflections, but should never be directives or advice.
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