The First Five Hires Of This $10 Billion Business

Y Combinator

Y Combinator

12 min, 14 sec

Anu Hariharan interviews Tomer London, co-founder and CPO of Gusto, discussing the company's first hires and the establishment of its culture.

Summary

  • Tomer London shares experiences hiring the first five team members at Gusto, emphasizing the importance of growth mindset and cultural fit.
  • Gusto's first hire was a designer who brought a user-centric approach and willingness to work beyond traditional role boundaries.
  • The second hire, a software engineer, contributed significantly to the development methodology, including pair programming practices.
  • The third hire added deep experience in taxes and payroll, important for Gusto's compliance and product advice.
  • Subsequent hires were also engineers, sourced from Hacker News, who continued to shape Gusto's growth-oriented and collaborative culture.

Chapter 1

Introduction to the Interview and Gusto's Background

0:00 - 40 sec

Anu Hariharan introduces herself and her guest, Tomer London, discussing his background and Gusto's origins.

Anu Hariharan introduces herself and her guest, Tomer London, discussing his background and Gusto's origins.

  • Anu Hariharan is a managing director at Y Combinator working with growth stage companies.
  • Tomer London, co-founder and CPO of Gusto, joins the conversation.
  • Gusto, part of Y Combinator's Winter 2012 cohort, provides businesses with HR solutions and has grown to over 2000 employees.

Chapter 2

First Hire: The Importance of Design and User Experience

0:40 - 1 min, 25 sec

Tomer London discusses the first hire at Gusto, a designer named Davey, and his vital role in shaping the product's user experience.

Tomer London discusses the first hire at Gusto, a designer named Davey, and his vital role in shaping the product's user experience.

  • Davey, the first non-founding team member, was crucial for developing a great user experience, a key differentiator for Gusto.
  • He possessed a full-stack mentality, willing to go beyond traditional design responsibilities, setting a precedent for future hires.

Chapter 3

Second Hire: A Software Engineer Bringing Methodology

2:05 - 1 min, 18 sec

The second hire was a software engineer named Steven who significantly influenced Gusto's software development practices.

The second hire was a software engineer named Steven who significantly influenced Gusto's software development practices.

  • Steven's skill set included coding, problem-solving, and developing a methodology for building software.
  • He was a proponent of pair programming, which became an integral part of Gusto's engineering culture.

Chapter 4

Third Hire: Tax and Payroll Expertise

3:23 - 2 min, 59 sec

The third hire added much-needed tax and payroll expertise to the Gusto team, filling a gap in the founding team's skill set.

The third hire added much-needed tax and payroll expertise to the Gusto team, filling a gap in the founding team's skill set.

  • Steven, the third hire, had decades of experience in taxes and payroll, complementing the technical team.
  • He moved from Minnesota to California, embracing Gusto's culture and contributing to compliance, product decisions, and customer care.

Chapter 5

Subsequent Hires and Emphasizing Growth Mindset

6:22 - 2 min, 52 sec

Subsequent hires were engineers who contributed to Gusto's diverse skill set and embodied the company's focus on growth mindset.

Subsequent hires were engineers who contributed to Gusto's diverse skill set and embodied the company's focus on growth mindset.

  • Engineers were hired through Hacker News posts, focusing on technical skills and a growth-oriented mindset.
  • Creating a great workplace was a priority, reflected in the hiring process and the company's mission.

Chapter 6

Establishing Gusto's Company Culture

9:14 - 2 min, 26 sec

Tomer London explains how Gusto's unique no-shoes policy and emphasis on a home-like environment became a core part of its culture.

Tomer London explains how Gusto's unique no-shoes policy and emphasis on a home-like environment became a core part of its culture.

  • Gusto's no-shoes policy started in the founders' home and continued as the company grew, contributing to a familial company culture.
  • Colorful, branded socks became a fun part of Gusto's identity, symbolizing the company's relaxed and welcoming atmosphere.

Chapter 7

Closing Remarks and Invitation to Join Gusto

11:40 - 33 sec

Anu thanks Tomer for his insights and extends an invitation to listeners to join Gusto or explore other startup opportunities.

Anu thanks Tomer for his insights and extends an invitation to listeners to join Gusto or explore other startup opportunities.

  • Anu Hariharan concludes the interview by thanking Tomer London for sharing his experiences.
  • Listeners are encouraged to apply for roles at Gusto or explore the Y Combinator job board for opportunities at startups.

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