The Hard Conversations Founders Don't Want to Have
Y Combinator
21 min, 24 sec
Michael Seibel and Dalton Caldwell discuss the value and impact of having challenging conversations within the startup ecosystem.
Summary
- Hard conversations are necessary for growth and learning, particularly in the startup environment.
- Avoiding difficult discussions can lead to larger issues; addressing problems directly can lead to positive outcomes and solutions.
- The ability to engage in tough conversations is a skill that must be developed for successful leadership and team dynamics.
- Transparency and honesty with co-founders, employees, and advisors can foster trust and lead to more effective problem-solving.
Chapter 1
![Michael Seibel and Dalton Caldwell introduce the concept of hard conversations, emphasizing their inevitability and importance in the startup world.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzNzMsInB1ciI6ImJsb2JfaWQifX0=--e9fae54962df3ce7620dfad4609ef8d33cf4df39/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_33.jpg)
Michael Seibel and Dalton Caldwell introduce the concept of hard conversations, emphasizing their inevitability and importance in the startup world.
- Hard conversations are uncomfortable but necessary for progress and problem-solving.
- These discussions can involve high stakes, risks, and require vulnerability from the participants.
- Avoiding hard conversations can prevent learning and growth within a startup.
![Michael Seibel and Dalton Caldwell introduce the concept of hard conversations, emphasizing their inevitability and importance in the startup world.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzNzMsInB1ciI6ImJsb2JfaWQifX0=--e9fae54962df3ce7620dfad4609ef8d33cf4df39/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_33.jpg)
Chapter 2
![Michael Seibel shares insights on being a YC partner and the shift from seeking founder approval to having honest, difficult conversations.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzNzUsInB1ciI6ImJsb2JfaWQifX0=--b34f1651c53142ecc6655bb933935833a76b2bf4/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_110.jpg)
Michael Seibel shares insights on being a YC partner and the shift from seeking founder approval to having honest, difficult conversations.
- As a YC partner, Michael realized that his effectiveness was not tied to how much founders enjoyed conversations, but rather the honesty and value of the advice given.
- Having hard conversations about products or founders' work ethic changed the nature of his job and was necessary for genuine help and progress.
![Michael Seibel shares insights on being a YC partner and the shift from seeking founder approval to having honest, difficult conversations.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzNzUsInB1ciI6ImJsb2JfaWQifX0=--b34f1651c53142ecc6655bb933935833a76b2bf4/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_110.jpg)
Chapter 3
![Michael and Dalton discuss different types of hard conversations they have with founders, including managing expectations and questioning underlying motives.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzNzcsInB1ciI6ImJsb2JfaWQifX0=--7cfd4252f959ec92fda85bbcd985521a28fa5f1d/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_225.jpg)
Michael and Dalton discuss different types of hard conversations they have with founders, including managing expectations and questioning underlying motives.
- Founders often seek validation for decisions they've already made, rather than open discussion.
- Advisors must challenge founders to address the real questions and issues behind their requests for advice.
- Encouraging founders to prepare for the worst-case scenario can be a difficult but necessary conversation.
![Michael and Dalton discuss different types of hard conversations they have with founders, including managing expectations and questioning underlying motives.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzNzcsInB1ciI6ImJsb2JfaWQifX0=--7cfd4252f959ec92fda85bbcd985521a28fa5f1d/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_225.jpg)
Chapter 4
![The conversation shifts to how to address founders' unrealistic expectations about fundraising and execution of their business strategies.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzNzksInB1ciI6ImJsb2JfaWQifX0=--299a56fd479f5bebdfc94aacfcf00bb51c2a64c5/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_411.jpg)
The conversation shifts to how to address founders' unrealistic expectations about fundraising and execution of their business strategies.
- Founders may need to confront the possibility that they won't raise as much money as they hope or execute their planned spending.
- Advisors guide founders to prepare for the worst while maintaining optimism, helping them avoid negative surprises.
![The conversation shifts to how to address founders' unrealistic expectations about fundraising and execution of their business strategies.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzNzksInB1ciI6ImJsb2JfaWQifX0=--299a56fd479f5bebdfc94aacfcf00bb51c2a64c5/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_411.jpg)
Chapter 5
![Exploring how founders sometimes have unrealistic expectations from advisors and how they should instead focus on actionable advice.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzODEsInB1ciI6ImJsb2JfaWQifX0=--274aeb3b3d0d5f65ba00d9b52099eb24bda2b29b/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_608.jpg)
Exploring how founders sometimes have unrealistic expectations from advisors and how they should instead focus on actionable advice.
- Founders may expect advisors to have god-like knowledge or hope to use advisors as a shortcut to customer understanding, which is not practical.
- Advisors encourage founders to have focused conversations with customers and have realistic expectations from advisory sessions.
![Exploring how founders sometimes have unrealistic expectations from advisors and how they should instead focus on actionable advice.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzODEsInB1ciI6ImJsb2JfaWQifX0=--274aeb3b3d0d5f65ba00d9b52099eb24bda2b29b/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_608.jpg)
Chapter 6
![Michael and Dalton discuss the critical importance of learning to manage disagreements within co-founder relationships.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzODMsInB1ciI6ImJsb2JfaWQifX0=--d2863c6b9bc6bf87895ece3d4e11bf5246e9c250/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_766.jpg)
Michael and Dalton discuss the critical importance of learning to manage disagreements within co-founder relationships.
- Co-founders must learn to have disagreements without damaging their relationship.
- Having a base relationship outside of the startup can help co-founders manage conflicts more constructively.
- Co-founders need to develop skills to have fundamental disagreements while maintaining the partnership.
![Michael and Dalton discuss the critical importance of learning to manage disagreements within co-founder relationships.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzODMsInB1ciI6ImJsb2JfaWQifX0=--d2863c6b9bc6bf87895ece3d4e11bf5246e9c250/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_766.jpg)
Chapter 7
![The discussion turns to the importance of having honest conversations with employees and the benefits of transparency.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzODUsInB1ciI6ImJsb2JfaWQifX0=--14534f7ab8f27425c5587954c2d2b6454e775068/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_1016.jpg)
The discussion turns to the importance of having honest conversations with employees and the benefits of transparency.
- Avoiding difficult conversations with employees can lead to larger problems; employees appreciate and expect transparency.
- Great startup employees want to be involved in problem-solving and appreciate knowing the challenges the company faces.
- Leaders must be honest with themselves and their teams to encourage trust and collaboration.
![The discussion turns to the importance of having honest conversations with employees and the benefits of transparency.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzODUsInB1ciI6ImJsb2JfaWQifX0=--14534f7ab8f27425c5587954c2d2b6454e775068/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_1016.jpg)
Chapter 8
![Michael and Dalton conclude with thoughts on the value of experience and the shared journey of navigating startup challenges.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzODcsInB1ciI6ImJsb2JfaWQifX0=--8f04900558ef714150f7fd23db90c6b3b1f01431/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_1232.jpg)
Michael and Dalton conclude with thoughts on the value of experience and the shared journey of navigating startup challenges.
- Being a YC partner involves sharing the path out of difficulties based on past experiences and mistakes.
- It's important to regularly evaluate if we're avoiding hard conversations and to strive for genuine dialogue.
![Michael and Dalton conclude with thoughts on the value of experience and the shared journey of navigating startup challenges.](https://www.videogist.co/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTkzODcsInB1ciI6ImJsb2JfaWQifX0=--8f04900558ef714150f7fd23db90c6b3b1f01431/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fbGltaXQiOls3MjAsbnVsbF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--c9426325207613fdd890ee7713353fad711030c7/1778_1232.jpg)
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