Why Business Talk Sucks

Wisecrack

Wisecrack

24 min, 50 sec

An in-depth look at the evolution, impact, and ubiquity of corporate jargon in the workplace and its spillover into everyday life.

Summary

  • The video delves into the history of corporate jargon, tracing back to the mid-20th century when businesses began using language to influence employee perceptions.
  • It examines how jargon creates a lexicon that can obscure the harsh realities of the corporate world and shape social realities, often serving to maintain power structures within companies.
  • The video also discusses the spread of corporate speak into personal lives, influencing the way people view relationships and self-worth.
  • The narrator explores the possibility of resisting and changing the pervasive nature of business language by refusing to buy into the jargon we dislike.

Chapter 1

Introduction to Corporate Jargon

0:04 - 3 min, 18 sec

The video begins with a historical context of corporate jargon starting from the breakup of AT&T's monopoly and its effects.

The video begins with a historical context of corporate jargon starting from the breakup of AT&T's monopoly and its effects.

  • Pacific Bell's struggle post-AT&T's monopoly loss and the unconventional methods used to motivate employees are highlighted.
  • Charles Krone's leadership development program, based on the mystical theories of George Gurdjieff, is introduced as an expensive failure.
  • The program's influence on the comic strip Dilbert and the movie Office Space is mentioned.

Chapter 2

Evolution of Business Language

5:30 - 5 min, 51 sec

A deep dive into the development of business language from the 1950s to the present.

A deep dive into the development of business language from the 1950s to the present.

  • The shift in managerial theory in the 1950s to treat workers as individuals with needs and the subsequent change in language within the workplace.
  • The rise of business buzzwords and phrases like 'knowledge worker' and how they reframed jobs and motivated employees.
  • The spread of business jargon into everyday life and its impact on personal identity and relationships.

Chapter 3

Corporate Speak in Daily Life

18:29 - 6 min, 20 sec

Exploration of how business jargon has permeated daily life, influencing how we manage personal relationships and self-perception.

Exploration of how business jargon has permeated daily life, influencing how we manage personal relationships and self-perception.

  • The use of managerial language in personal contexts, such as investment in relationships and personal branding.
  • The reappropriation of words by corporations to elicit emotions and the intertwining of corporate language with personal vocabulary.
  • The potential impact on individual thinking and the world view through the pervasive use of market-oriented language.

Chapter 4

Sponsor Segment

4:08 - 1 min, 20 sec

A promotional segment on the Endel app, which generates personalized soundscapes to aid in relaxation, focus, and sleep.

A promotional segment on the Endel app, which generates personalized soundscapes to aid in relaxation, focus, and sleep.

  • The presenter describes the features of the Endel app and its use of AI to adapt to personal inputs for relaxation, focus, or sleep.
  • Anecdotal benefits for users with ADHD, autism, and sleep disorders are shared.
  • The presenter offers a promotion for the first 100 people to download Endel from the link provided.

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